“ ...the recent attention and effort received from your office has impressed me and fellow lot owners exceptionally, and prompts me to write this letter. On you appointment as Strata Manager, the Owners Corporation had been experiencing legal issues that were yet to be resolved. This required a great deal of work, yet you took this job with no hesitation, and despite our unscheduled requests and the time it would take to complete the applications and correspondence, accepted the job gracefully… This level of service is hard to find in any industry, less so in the Real Estate field. You consistently extended me to the utmost courtesy, unhurried time and a sense that I mattered as a customer.” -