“...been looking after our building for over 2 years. In the time we have been liaising with them, we have had quick, prompt and professional service. It has been great to have had our needs responded to and we have received quick replies to our requests and has been more than efficient.”
“The level of service, experience and hands on approach in dealing with difficult situations is much appreciated… I am extremely impressed and grateful for their good work.”
“I wanted to acknowledge the excellent job you have done with coordinating and assisting with decision making around the change over of our two security doors, individual unit doors and new intercom systems. You have really been invaluable throughout the whole process, gaining access to very reliable and cost effective suppliers. I as Body Corporate Secretary have greatly appreciated, your assistance during the actual process and also in discussing options for decision making to put to our Executive Committee leading up to the project kicking off. I would also like to acknowledge the excellent work of the people who replaced our individual unit doors, Trent and team. They were pleasant to deal with and did a very professional job, which took a lot of the stress out of the process from my side. I look forward to working together on our next project within our building.”
“...you were aware that the correspondence required an involved process, but you undertook this with no complaint or indication of inconvenience. This was very comforting. Please accept my sincere thanks and I assure you that I will recommend your services to my friends.”
“They [the team] hold stressful jobs, but always have a pleasant attitude, and attend to matters which need attention in a most efficient manner, with answers and action brought to fruition as soon as possible. I would like to thank them for doing such a good job under sometimes difficult circumstances.”
“ ...the recent attention and effort received from your office has impressed me and fellow lot owners exceptionally, and prompts me to write this letter. On you appointment as Strata Manager, the Owners Corporation had been experiencing legal issues that were yet to be resolved. This required a great deal of work, yet you took this job with no hesitation, and despite our unscheduled requests and the time it would take to complete the applications and correspondence, accepted the job gracefully… This level of service is hard to find in any industry, less so in the Real Estate field. You consistently extended me to the utmost courtesy, unhurried time and a sense that I mattered as a customer.” -